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Make a compliant
Clients can easily file a complaint at Al Rajhi Capital through our various service channels. These channels register clients’ complaints in our Customer Relationship Management system where all complaints are saved during the screening process or after being resolved.
visit one of Al Rajhi Capital’s investment centers around the Kingdom
Call the Customer Service Center and file the complaint through the Customer Service representative
Through the eTadawul website by clicking on (Message Center) after logging into the service, the client may file a complaint
By visting the Customer Service representative issue’s the client’s complaint through the CRM system